Operations Manager في عمّان

وصف الوظيفة

An experienced and results-driven Operations Manager to oversee daily operations, drive operational excellence, ensure quality and compliance, and support the growth and development of its franchise network.

المهام والمسؤوليات

• Develop and implement operational strategies aligned with business objectives.
• Develop, maintain, and continuously improve the Franchise Operations Manual.
• Support franchise development, training, onboarding, and operational readiness.
• Monitor market trends and identify opportunities for operational improvement.
• Lead and manage operational teams, including Kitchen, Barista, Warehouse, Maintenance, and Drivers.
• Monitor employee performance and ensure compliance with hygiene, health, and safety standards.
• Oversee quality control, food safety, and ISO certification processes.
• Identify operational risks and implement effective mitigation plans.
• Streamline processes and improve operational efficiency and service quality.
• Ensure consistent operational standards across branches and franchise locations.

المتطلبات

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• 10+ years of experience in operations management, preferably within the F&B industry.
• Proven experience in leading and managing multidisciplinary operational teams.
• Strong knowledge of food safety management systems, quality standards, and operational compliance.
• Strong strategic planning, problem-solving, and decision-making skills.
• Excellent leadership and communication skills.
• Excellent command of English.
• Experience in franchise operations is highly preferred.

التعليقات

لا توجد تعليقات منشورة حتى الآن.