Operations Coordinator

وصف الوظيفة

Key responsibilities: • Receive company registration requests and verify that all required documents and information are complete. • Enter company and representative details into the system and follow up until registration and activation are completed. • Contact companies to obtain missing documents or correct information in accordance with approved procedures. • Follow up on system-related issues raised by companies, resolve routine issues, and escalate others to the relevant team. • Coordinate with Sales, Customer Service, IT, and Compliance as required. • Update customer records and maintain documents and data in accordance with company procedures. • Track sales data and prepare monthly sales reports in coordination with the Sales team. • Prepare reports on registration requests, pending applications, and recurring issues. • Comply with confidentiality, data protection, and company policy requirements. Qualifications and experience: • Diploma or bachelor’s degree in Business Administration, Management Information Systems, or a related field. • One to two years of experience in operations, customer service, or data entry. • Experience in electronic payment companies, banks, or e-wallets is an advantage. Required skills: • Proficiency in Microsoft Word, Excel, and PowerPoint. • Good data organization and reporting skills. • Accuracy and attention to detail. • Strong communication and customer service skills, and the ability to work as part of a team. • Strong organizational, follow-up, and prioritization skills. • Ability to investigate issues and follow them through to resolution. • Ability to handle data and documents confidentially. To apply, please send your CV to: Meltahawy@sisglobal.net

المهام والمسؤوليات

• Receive company registration requests and verify that all required documents and information are complete.
• Enter company and representative details into the system and follow up until registration and activation are completed.
• Contact companies to obtain missing documents or correct information in accordance with approved procedures.
• Follow up on system-related issues raised by companies, resolve routine issues, and escalate others to the relevant team.
• Coordinate with Sales, Customer Service, IT, and Compliance as required.
• Update customer records and maintain documents and data in accordance with company procedures.
• Track sales data and prepare monthly sales reports in coordination with the Sales team.
• Prepare reports on registration requests, pending applications, and recurring issues.
• Comply with confidentiality, data protection, and company policy requirements.

المتطلبات

• Diploma or bachelor’s degree in Business Administration, Management Information Systems, or a related field.
• One to two years of experience in operations, customer service, or data entry.
• Experience in electronic payment companies, banks, or e-wallets is an advantage.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Good data organization and reporting skills.
• Accuracy and attention to detail.
• Strong communication and customer service skills, and the ability to work as part of a team.
• Strong organizational, follow-up, and prioritization skills.
• Ability to investigate issues and follow them through to resolution.
• Ability to handle data and documents confidentially.

التعليقات

لا توجد تعليقات منشورة حتى الآن.