Manpower Planning Supervisor بدوام كامل في عمّان

وصف الوظيفة

Manpower Planning Supervisor role at Extensya in Amman, Jordan. Requires WFM/Manpower Planning experience in a BPO/contact center, forecasting, capacity planning, and team leadership.

المتطلبات

• 4–6 years of WFM/Manpower Planning experience in a BPO or contact center environment.
• 2+ years of experience leading a Planning, Scheduling, or Capacity Planning team.
• Strong forecasting and capacity planning expertise.
• Advanced Excel skills.
• Experience with WFM platforms such as Verint, NICE IEX, Genesys WFM, or similar.
• Power BI experience is highly preferred.
• Excellent English communication skills.

تعليمات التقديم

التعليقات

لا توجد تعليقات منشورة حتى الآن.