IT Officer في عمّان

وصف الوظيفة

MOSTAQBAL IS HIRING | IT Officer 📍Amman MOSTAQBAL is currently seeking a qualified IT Officer to join our team. Qualifications Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field. 2–3 years of relevant experience in IT support, systems administration, technical troubleshooting, or related IT functions. Preferred Certifications / Courses Cisco (CCNA/CCENT). Microsoft certifications. Cybersecurity Fundamentals. Artificial Intelligence (AI) platforms and technologies. Technical Skills & Qualifications Operating Systems: Advanced proficiency in Windows 10, Windows 11, and Windows Server. Hardware Troubleshooting: Ability to diagnose, repair, and replace components for desktop computers, laptops, printers, and peripheral devices using standard diagnostic utilities. Networking Fundamentals: Hands-on experience managing TCP/IP, DNS, DHCP, VPNs, subnets, routers, switches, and firewalls. Identity & Access Management: Experience provisioning user accounts, managing Group Policies, handling password resets, and working within Active Directory and Microsoft Entra ID (Azure AD) cloud environments. Virtualization & Cloud: Familiarity with virtual machine configuration (VMware / Hyper-V) and cloud resource administration (Microsoft Azure / AWS). Security & Compliance: Experience configuring endpoint antivirus, enforcing firewall rules, managing data backups, and deploying system security patches. AI Platforms: Working knowledge and familiarity with modern AI platforms and tools. Soft Skills & Professional Competencies Strong analytical thinking and structured problem-solving abilities. Excellent customer service mindset with clear verbal and written communication skills. High attention to detail, thoroughness, and sound decision-making/judgment. Adaptability to changing priorities and a collaborative team-player attitude. Day-to-Day Responsibilities Helpdesk Support: Respond to incoming IT support requests and log ticket details in the company's tracking system. Issue Resolution: Troubleshoot, diagnose, and resolve technical faults, or escalate complex incidents to the appropriate team. System Maintenance: Install, upgrade, and configure hardware, software, and peripheral devices (printers, projectors, network cabling). User Management & Security: Provision user accounts, manage permissions, and enforce security protocols. Knowledge Sharing & Training: Maintain online knowledge base documentation and conduct software onboarding and guidance for staff (in-person and online). To Apply: Please submit your resume to [البريد متاح عبر زر التقديم]. Please include "IT Officer" in the subject line. Only shortlisted candidates will be contacted.

المتطلبات

• Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
• 2–3 years of relevant experience in IT support, systems administration, technical troubleshooting, or related IT functions.
• Preferred Certifications / Courses: Cisco (CCNA/CCENT), Microsoft certifications, Cybersecurity Fundamentals, Artificial Intelligence (AI) platforms and technologies.

تعليمات التقديم

التعليقات

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