Branch Manager & Sales في إربد

وصف الوظيفة

We are looking for a motivated, results-driven, and customer-focused Branch Manager & Sales professional to lead our Irbid branch, oversee daily operations, manage team performance, and drive sales growth while ensuring an excellent customer experience. Key Responsibilities Develop and implement daily, weekly, and monthly sales and operational plans in line with company objectives. Monitor sales performance, revenue, collections, subscriptions, renewals, and customer acquisition. Identify sales opportunities, improve lead conversion rates, and strengthen customer retention. Supervise and coordinate the work of the customer service center and online team to ensure efficient communication and follow-up. Lead, motivate, train, and evaluate employees to achieve individual and team performance targets. Monitor customer satisfaction, handle complaints professionally, and ensure high standards of service quality. Coordinate with the marketing team on promotional campaigns, offers, and customer acquisition initiatives. Oversee daily branch operations, including cleanliness, readiness, inventory, supplies, and compliance with company procedures. Prepare accurate daily, weekly, and monthly reports covering sales, revenue, team performance, customer feedback, and operational challenges. Analyze performance indicators, identify areas for improvement, and recommend practical solutions to management. Ensure compliance with company policies, customer confidentiality requirements, and applicable safety procedures. Qualifications & Requirements Proven experience in branch management, sales, retail management, or customer service supervision. Strong leadership skills and the ability to manage, motivate, and develop a team. Demonstrated ability to achieve sales targets and improve business performance. Excellent communication, negotiation, problem-solving, and customer relationship management skills. Strong analytical and reporting skills, with proficiency in Microsoft Excel and customer management systems. Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines. High level of professionalism, integrity, accountability, and commitment to company policies. Job Details Position: Branch Manager & Sales Location: Irbid, Jordan Department: Branch Operations & Sales Reporting to: General Management How to Apply Interested candidates are invited to submit their updated CV to [[البريد متاح عبر زر التقديم]], using the subject line: Branch Manager & Sales – Irbid

المتطلبات

• Proven experience in branch management, sales, retail management, or customer service supervision.
• Strong leadership skills and the ability to manage, motivate, and develop a team.
• Demonstrated ability to achieve sales targets and improve business performance.
• Excellent communication, negotiation, problem-solving, and customer relationship management skills.
• Strong analytical and reporting skills, with proficiency in Microsoft Excel and customer management systems.
• Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
• High level of professionalism, integrity, accountability, and commitment to company policies.

تعليمات التقديم

التعليقات

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