Account Coordinator

وصف الوظيفة

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: • Achieve assigned sales targets and grow account performance by increasing order value and frequency, expanding the number of SKUs purchased, and introducing new products to clients • Create and process customer orders accurately, prepare and send proforma invoices, follow up on approvals, and ensure all order details and customer requirements are properly documented • Monitor and follow up on orders throughout the entire order cycle, coordinating with Production, Supply Chain, and Warehousing to align product availability, production schedules, and delivery timelines • Keep clients informed of order progress, production updates, shipment schedules, and potential delays, while proactively addressing inquiries, resolving concerns, and coordinating with relevant departments to ensure customer satisfaction • Analyze account performance and historical order data to identify opportunities for sales growth, product expansion, increased purchasing frequency, and improved customer engagement • Coordinate with Finance and relevant departments on invoicing, payment follow-ups, outstanding balances, and other account requirements, as applicable • Ensure accurate and up-to-date customer records, order information, sales data, and account documentation in the company's ERP system or other designated tools • Prepare regular reports and updates on sales performance, order status, customer activity, and account development opportunities for the Export Manager • Support export shipment coordination and the timely exchange of required shipping information and export documentation with the relevant internal teams 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀: • Bachelor's degree in Business Administration, English, International Business, or a related field • 1–2 years of experience in account coordination, sales support, customer service, export operations, or a similar role is preferred • Excellent verbal and written English communication skills, with the ability to communicate professionally with international clients and internal stakeholders • Strong organizational, follow-up, and multitasking skills, with the ability to manage multiple accounts, orders, and deadlines simultaneously • Proficiency in Microsoft Excel, with the ability to maintain sales trackers, analyze order data, and prepare basic reports • Strong customer service, problem-solving, and attention-to-detail skills, with a proactive approach to resolving issues and meeting customer commitments • Ability to coordinate effectively with cross-functional teams, including Production, Supply Chain, Warehousing, Finance, and Sales 𝗔𝗽𝗽𝗹𝘆 𝗵𝗲𝗿𝗲: [رابط التواصل عبر زر التقديم]

المتطلبات

• Bachelor's degree in Business Administration, English, International Business, or a related field
• 1–2 years of experience in account coordination, sales support, customer service, export operations, or a similar role is preferred
• Excellent verbal and written English communication skills
• Strong organizational, follow-up, and multitasking skills
• Proficiency in Microsoft Excel
• Strong customer service, problem-solving, and attention-to-detail skills
• Ability to coordinate effectively with cross-functional teams

التعليقات

لا توجد تعليقات منشورة حتى الآن.