Business Analyst في دبي

وصف الوظيفة

Hiring a Business Analyst (Cards) in Dubai. Responsibilities include owning end-to-end BRDs for card products (debit, credit, prepaid) and digital banking features, coordinating with Way4 for API-level requirements, managing relationships with card schemes and processors (VISA, Jaywan), leading card migration projects, defining customer-facing card lifecycle flows, investigating and resolving operational issues, delivering stakeholder updates on launches and roadmaps, ensuring regulatory and compliance alignment, and collaborating with technology, operations, compliance and vendor teams.

المهام والمسؤوليات

• Own end-to-end business requirements documentation (BRDs) for card products (debit, credit, prepaid) and digital banking features, card management, card controls, limits management, and self-service capabilities.
• Coordinate with core card management and processing systems (Way4) to define API-level requirements.
• Manage relationships and coordination with card schemes and processors (VISA, Jaywan) on product launches, scheme compliance, and issue resolution.
• Lead card migration and platform transition projects, including production support coordination, data validation, and reconciliation during and after migration.
• Define and document customer-facing flows for card lifecycle events: activation, block/replace, freeze/unfreeze, top-up, and digital wallet provisioning (Apple Pay/Google Pay).
• Investigate and resolve operational issues related to card processing, settlement, reconciliation, and third-party integrations.
• Prepare and present stakeholder updates on product launches, roadmaps, and project status to senior management and cross-functional teams.
• Ensure requirements and product features align with regulatory and compliance obligations, including sanctions screening, KYC, and consumer protection standards.
• Collaborate with technology, operations, compliance, and vendor teams to ensure timely and accurate delivery of card and digital banking initiatives.

تعليمات التقديم

التعليقات

لا توجد تعليقات منشورة حتى الآن.