Product Genius Performance Plus Motors بدوام كامل في أبوظبي
التخصص
تكنولوجيا المعلومات
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
أبوظبي
وصف الوظيفة
Job DescriptionPerformance Plus MotorsPerformance Plus Motors is a subsidiary of Abu Dhabi Motors, established in 2021 to drive innovation in the UAE’s mobility sector. We specialize in new passenger vehicle trading, motorcycles, electric bicycles, and Trike scooters, alongside full-service maintenance and repair solutions. With a focus on sustainability and cutting-edge technology, we proudly represent Zero Motorcycles, VOYAH, AITO — leading brands in the electric mobility space. We are committed to delivering personalized service, quality vehicles, and smart transportation solutions across the region.The Product Genius acts as a brand ambassador and customer experience specialist, responsible for providing in-depth product knowledge, demonstrations, and guidance to customers. Unlike sales-focused roles, this position emphasizes educating customers on vehicle features, technologies, and benefits to ensure an exceptional showroom experience and increased customer satisfaction.This is not a sales role. The great thing about being a Product Genius is that you get to share your passion for our products without the pressure of trying to sell them. Your responsibility is to generate excitement, to make our customers feel special, and to inspire them with your knowledge. Test drive is part of the process that helps you bring the driving experience to life for our customers. Because it’s not just about the car’s performance or features. It’s about understanding the customer’s needs, and providing them with the most suitable option.Your profileExcellent IT skills, including Microsoft Office and technical capabilityUAE Driving license holder for a minimum of 1 yearPrevious customer service experience within the automotive industryHave excellent communication and interpersonal skills with an ability to communicate to guests in non-technical terms, whilst in a professional and welcoming mannerExcellent knowledge on technologies and the newest advances in technologiesHave excellent administration skills, and the ability to be organized and able to prioritize multiple tasks and deadlinesPassion for the product and ability to deliver an outstanding guest experienceEnthusiastic, friendly, confident and helpful, Willing to work hard and learn on the jobMust be a native Arabic speakerKey ResponsibilitiesProduct Expertise & DemonstrationsCustomer Experience & EngagementSales Support & CollaborationTraining & Knowledge SharingReporting & FeedbackOEM Systems & CRM Management (Key loop/Autoline)Qualifications & Certification & Experience (Mandatory & Preferred)Bachelors degree in business, Marketing, or Automotive Technology (preferred).Minimum 4–6 years of experience in automotive, retail, or customer-facing roles.Experience in using OEM systems and CRM platforms such as Key loop/Autoline for recordingcustomer interactions, managing leads, and tracking sales activities is preferred.Technical SkillsProduct Knowledge & DemonstrationCustomer Experience ManagementAutomotive Technology FamiliarityPresentation & Communication SkillsMarket & Competitor AwarenessProficiency in Key loop/Autoline and OEM systems for lead and activity tracking.Behavioral Skills & CompetenciesCustomer Focus - Understands customer challenges and takes initiative to resolve themeffectively.Accountability and Ownership - Manages projects with minimal supervision and ensuresquality results.Agility and Adaptability - Manages change smoothly and supports others during transitions.Collaboration & Influence - Builds networks across functions and resolves conflictsconstructively.Result Orientation - Sets clear goals and works proactively to achieve high performance.Location: Abu Dhabi and DubaiJob DetailsRole Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: http://www.alsaqergroup.com Job Function: Sales Company Industry/Sector: Venture Capital and Private Equity PrincipalsWhat We OfferAbout The CompanySearching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.ReportDisclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
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