Restaurant General Manager - Kissaki - C2i بدوام كامل في أبوظبي
التخصص
المطاعم والضيافة
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
أبوظبي
وصف الوظيفة
Kissaki is a Japanese restaurant rooted in the traditions of omakase sushi and kaiseki, dedicated to sharing authentic Japanese cuisine through mindful sourcing, seasonality, and uncompromising quality. Across our omakase counters, dining rooms, and outdoor spaces, we deliver a refined sensory experience backed by the highest standards of service, knowledge, and hospitality.General DescriptionResponsible for leading the restaurant team in successfully running a Kissaki restaurant, managing the day-to-day restaurant operations and maintaining Kissaki quality and standards in all areas.RequirementsOversee front-of-house operations to deliver an efficient, polished and hospitable experience for every guestLead by example as a role model for exceptional service, continuously elevating standards and embodying hospitality in daily actionsAct as a cultural and brand ambassador for Kissaki, both within and outside the restaurantGuide guests through the food and beverage menus, recommending courses and pairings, explaining off-menu dishes and answering questions on preparationEnsure the dining room is fully set up and stocked before and throughout serviceEnsure all Kissaki food and beverage recipes and procedures are followed to maintain the highest and most consistent quality standardsOversee weekly food and beverage inventories, ensuring all purchases and cost of goods remain within approved budgetsManage staffing levels in line with business volumes, keeping labour costs within monthly budgetsWork closely with back-of-house leadership to resolve operational issues efficientlyPromote a safe working environment through training and daily oversight, identifying and resolving hazards and ensuring all incidents are documented in line with company procedures and UAE health and safety regulationsMaintain and update opening and closing checklists, and oversee end-of-shift breakdown and cleaning of the dining roomPursue ongoing learning and development to keep knowledge and skills currentPeople ManagementRecruit, train, coach, manage and evaluate front-of-house team membersPrepare and manage the FOH scheduleMonitor, coach and motivate the management and service teams to consistently meet Kissaki's service and hospitality standardsLead regular team communication, including pre-shift briefings, meetings and training sessionsEnsure all new joiners are fully trained on restaurant expectations, steps of service, menu knowledge and dish presentationMaintain professional relationships with the team, upholding all standards of conduct set out in the Kissaki Employee HandbookEssential FunctionsAbility to lead, coach, inspire and motivate a large teamStrong ownership mindset with a sense of urgency and initiativeAbility to resolve issues promptly, professionally and with sound judgementAbility to delegate effectively and follow throughStrong organisational skills, with the ability to manage multiple priorities and use time efficientlyAbility to work independently and adapt to a fast-paced, high-pressure environment while maintaining professionalismFlexibility to work evenings, weekends and public holidays, according to business needsProficiency in MS Office and restaurant systems (email, spreadsheets, invoicing, POS)Consistent adherence to Kissaki's grooming and hygiene standards, attendance requirements and all HR policiesWork Experience Requirements5+ years’ experience as a Manager of a fine dining restaurantExperience using Restaurant 365 and Toast, preferredExperience with Japanese cuisine preferredProficiency in Microsoft Suite (Excel, Word, Outlook) and Google Suite
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