Reservations Agent (Mandarin Speaker) بدوام كامل في أبوظبي
التخصص
خدمة العملاء
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
أبوظبي
وصف الوظيفة
Urban Chic runs design-led serviced apartments in London and Abu Dhabi. We're looking for a Reservations Agent / Client Support who speaks fluent English and Mandarin to join our Abu Dhabi office.Salary: AED 5,000 – 7,000 per month, inclusive of all benefits. Office-based in Abu Dhabi.Key responsibilitiesManage inbound and outbound reservation requests across all channels (OTAs, direct, corporate, WhatsApp, email, phone).Give timely, courteous support to guests and clients, answering enquiries and resolving issues.Keep accurate records of bookings, cancellations and client communications.Work with the operations team so every stay runs smoothly.Handle Mandarin-speaking guests and clients, and help with other languages where needed.EssentialFluent English, spoken and written.Fluent Mandarin, spoken and written.Prior experience in reservations, hospitality or client support.Strong interpersonal and customer-service skills.Comfortable in a fast-paced office in Abu Dhabi.DesirableAdditional languages.Experience with international or multilingual guests.Background in hospitality, holiday homes or travel services.How to applySend your CV and a short cover letter on your language proficiency and relevant experience to [بيانات التواصل متاحة عبر زر التقديم], subject "Reservations Agent (Mandarin) – Abu Dhabi".
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