موظف خدمة عملاء Senior Officer - Customer Service بدوام كامل في دبي
التخصص
خدمة العملاء
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
دبي
وصف الوظيفة
Job DescriptionReceiving customers by Greeting, Welcoming them.Guide & clarify the queries as per the customers’ request.Proceed with the transactions as per RTA guidelines.Maintain RTA KPI for the processed transactions; Waiting Time: 80% of the customers waiting time should be less than 10 minutes.Avoid any customers complaintsIssue token for the queue management system, as per the required service of the customersResponsibilitiesHandling the customers during the peak hoursDealing with angry customersDirect customers with incomplete documents properly in order to help them accurately and without fail.Managing customers of any Nationality
التعليقات
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