Director of Airport Operations بدوام جزئي في دبي
التخصص
متفرقات
نوع الدوام
دوام جزئي
الخبرة
أي مستوى
الموقع
دبي
وصف الوظيفة
Director of Airport OperationsRole DescriptionWe are seeking a highly strategic, operationally focused, and results-driven Director of Airport Operations to lead the organisation's overall airport operations, operational performance, and service delivery. This role is responsible for ensuring safe, efficient, secure, and reliable airport operations while maintaining the highest standards of operational excellence, regulatory compliance, and passenger experience.The successful candidate will provide strategic and operational leadership across airport facilities, terminal operations, ground services, airside activities, safety management, and operational support functions. Working closely with senior management, aviation authorities, airlines, service providers, and other stakeholders, the Director of Airport Operations will drive operational efficiency, strengthen safety and security standards, optimise resources, and support the airport's long-term development and growth.Key responsibilities include:Develop and implement comprehensive airport operations strategies, policies, and operational plans aligned with organisational objectives and aviation industry requirements.Oversee daily airport operations, ensuring efficient coordination of terminal services, airside activities, passenger handling, ground operations, and airport support functions.Ensure airport operations comply with applicable aviation regulations, operational standards, safety requirements, security protocols, and regulatory obligations.Establish operational performance indicators, service standards, monitoring systems, and reporting frameworks to evaluate airport efficiency and service quality.Lead airport operational planning, resource allocation, capacity management, and workflow optimisation to support smooth and uninterrupted operations.Oversee terminal management, passenger services, baggage handling coordination, aircraft turnaround activities, and airport facilities management.Develop and implement airport safety management systems, emergency response procedures, business continuity plans, and operational risk management frameworks.Coordinate with airlines, air traffic service providers, ground handling companies, airport security teams, government agencies, and other aviation stakeholders.Monitor airport performance, operational disruptions, passenger flow, service delivery, and infrastructure utilisation to identify opportunities for improvement.Lead airport infrastructure improvement initiatives, facilities upgrades, operational modernisation, and technology implementation projects.Manage operational budgets, expenditure, procurement, and resource utilisation to ensure financial efficiency and cost effectiveness.Oversee airport security coordination, emergency preparedness, incident management, and compliance with relevant aviation security standards.Drive continuous improvement in passenger experience, operational reliability, service quality, and airport efficiency.Lead and develop airport operations management teams, fostering accountability, teamwork, professional standards, and operational excellence.Evaluate aviation industry developments, emerging technologies, passenger demand, and operational trends to identify strategic opportunities.Support airport expansion, capacity development, commercial initiatives, and long-term infrastructure planning.Prepare operational performance reports, risk assessments, financial reviews, and strategic recommendations for senior management.Establish a strong safety culture and ensure all operational personnel understand and comply with established safety and operational procedures.QualificationsBachelor's degree in Aviation Management, Airport Management, Aeronautical Engineering, Business Administration, Operations Management, or a related discipline. A Master's degree or MBA is an advantage.Strong knowledge of airport operations, aviation management, airside and terminal operations, ground handling, and airport facilities management.Comprehensive understanding of aviation regulations, airport safety management systems, aviation security standards, and operational compliance requirements.Strong knowledge of airport capacity planning, passenger flow management, aircraft turnaround coordination, and operational resource optimisation.Excellent strategic planning, operational management, analytical, and problem-solving capabilities.Strong understanding of airport financial management, budgeting, procurement, and operational cost control.Excellent leadership, decision-making, communication, and stakeholder management skills.Ability to coordinate multidisciplinary teams and manage complex operational activities in a dynamic aviation environment.Knowledge of emergency response management, incident investigation, business continuity, and operational risk assessment.Familiarity with airport management systems, operational technology, aviation reporting platforms, and digital transformation initiatives.Strong project management, organisational, and continuous improvement capabilities.Excellent interpersonal, negotiation, and conflict resolution skills.High level of professionalism, integrity, accountability, adaptability, and commitment to aviation safety.A forward-thinking and commercially minded aviation leader committed to operational excellence, passenger satisfaction, regulatory compliance, and sustainable airport development.
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