Hotel General Manager بدوام جزئي في دبي
التخصص
المطاعم والضيافة
نوع الدوام
دوام جزئي
الخبرة
أي مستوى
الموقع
دبي
وصف الوظيفة
Role DescriptionA Hotel General Manager oversees daily hotel operations, guest experience, financial performance, and team management while ensuring high service standards and operational efficiency.Key ResponsibilitiesOversee daily hotel operations and business performance.Develop operational strategies, budgets, and performance targets.Manage front office, housekeeping, F&B, sales, and support departments.Monitor occupancy, revenue, profitability, costs, and KPIs.Maintain high standards of guest service and customer satisfaction.Lead, train, and develop hotel management and operational teams.Manage staffing, schedules, performance, and workforce requirements.Control budgets, expenses, purchasing, and operating costs.Support sales, marketing, and revenue-generation initiatives.Manage relationships with guests, suppliers, partners, and key clients.Ensure compliance with company policies, health, safety, hygiene, and local regulations.Handle guest complaints and resolve operational or service issues.Oversee property maintenance, cleanliness, security, and service quality.Prepare operational reports, forecasts, and management updates.Identify opportunities to improve hotel performance, efficiency, and profitability.QualificationsBachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or a related field.Extensive experience in hotel management or senior hospitality leadership.Strong knowledge of hotel operations and guest service standards.Experience managing multiple departments and large operational teams.Strong understanding of budgets, revenue, costs, and profitability.Knowledge of revenue management, sales, marketing, and customer experience.Excellent leadership, communication, negotiation, and problem-solving skills.Familiarity with PMS, POS, CRM, and hotel management systems.Good understanding of health, safety, hygiene, and hospitality regulations.UAE/GCC hospitality experience is advantageous.Ability to manage multiple priorities and operational challenges.Strong customer-service and relationship-management skills.Professional, organized, proactive, and results-oriented.
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