CRM MANAGER بدوام كامل في دبي
التخصص
متفرقات
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
دبي
وصف الوظيفة
CRM ManagerRole DescriptionWe are seeking a strategic, data-driven, and customer-focused CRM Manager to lead customer relationship management initiatives and strengthen engagement, retention, and loyalty. The role involves developing and executing CRM strategies across the customer lifecycle, managing segmentation and customer journeys, and optimizing personalized campaigns across relevant channels. You will analyze customer behavior and campaign performance, identify growth opportunities, and use data-driven insights to improve customer value and engagement. The CRM Manager will work closely with marketing, sales, product, and analytics teams to ensure consistent customer experiences and measurable business outcomes. Strong strategic thinking, analytical ability, creativity, and attention to detail are essential.QualificationsBachelor’s degree or above in Marketing, Business, Communications, Data Analytics, or a related discipline.Strong understanding of CRM strategies, customer lifecycle management, segmentation, and retention.Familiarity with CRM platforms, marketing automation, customer analytics, and campaign management.Strong analytical and problem-solving skills with the ability to interpret customer and campaign data.Excellent communication, project management, and stakeholder coordination skills.Ability to develop personalized customer journeys and data-driven engagement strategies.Strong attention to detail, commercial awareness, and a customer-centric mindset.Ability to manage multiple priorities and collaborate effectively across teams.Creative, proactive, and results-oriented approach to improving customer engagement and loyalty.
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