Bellman / Bell Attendant بدوام كامل في أبوظبي
التخصص
المطاعم والضيافة
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
أبوظبي
وصف الوظيفة
Job SummaryThe Bellman (Bell Attendant) is responsible for delivering exceptional guest service by assisting with luggage handling, guest arrivals and departures, and providing accurate information about the property and local area. This role plays a key part in creating a positive first and last impression for guests while supporting Front Office operations in line with Salayel Hospitality standards.Key ResponsibilitiesWelcome guests warmly upon arrival and assist with luggage handling and room escortingExplain room features, hotel facilities, and services to guestsAssist guests during check-out with luggage and transportation arrangementsMaintain cleanliness and organization of the lobby, entrance, and luggage storage areasHandle guest requests promptly and courteously, coordinating with Front Office and Concierge teamsSupport valet parking operations when requiredEnsure proper handling, tagging, and storage of guest luggageFollow safety, security, and hotel SOPs at all timesReport guest feedback, complaints, or unusual situations to the Front Office SupervisorMaintain a professional appearance and positive attitude at all timesRequirements & QualificationsHigh school diploma or equivalentPrevious experience in a hotel, serviced apartment, or hospitality environment is preferredStrong communication and interpersonal skillsGood knowledge of Abu Dhabi city, landmarks, and directions is an advantagePhysically fit and able to lift and carry luggageWillingness to work shifts, weekends, and public holidaysFluency in English (additional languages are an advantage)What We OfferCompetitive salary and service benefitsCareer growth opportunities within Salayel HospitalitySupportive and multicultural working environmentTraining and development programs
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