Lobby Ambassador بدوام كامل في أبوظبي
التخصص
متفرقات
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
أبوظبي
وصف الوظيفة
Company DescriptionWe are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.Rixos Marina Abu Dhabi is a luxury hotel that delivers authentic Turkish hospitality with exceptional service standards. The hotel redefines luxury by offering a unique and unforgettable holiday experience, creating a new meaning for modern hospitality and leisure.Salaries And BenefitsCompetitive SalaryDuty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaksVacation tickets /benefits provided by the hotelMedical Insurance ProvidedJob DescriptionWelcome guests with warmth and professionalism upon arrival and departure.Act as a key point of contact in the lobby, assisting guests with inquiries, directions, hotel information, and local recommendations.Anticipate guest needs and provide personalized service to create memorable experiences.Escort VIPs, long-stay guests, and special occasion guests when required.Maintain a visible presence in the lobby and public areas to proactively engage with guests.Assist guests with transportation arrangements, restaurant reservations, and other requests.Support service recovery efforts by promptly addressing guest concerns and ensuring timely resolution.Promote hotel facilities, services, dining outlets, wellness offerings, and special events.QualificationsPrevious guest service experience requiredMust possess a professional presentationMust possess outstanding guest services skills and sophisticated verbal communication skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times
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