التخصص
خدمة العملاء
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
دبي
وصف الوظيفة
Overview:The Client Service team connects Guidepoint’s clients with subject-matter experts to better inform their business decisions. They take the time to understand each client’s specific research needs and deliver the experts closest to the topic, often within hours.Play a vital role in Guidepoint’s success.As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,625,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.This is a hybrid position out of our Dubai office.AL APPLICANTS MUST HAVE THE RIGHT TO WORK IN THE UAEInterview Process: Meet your Guidepoint Recruiter!Initial Candidate Screen Mock Assessment (Role dependent)Complete a simulated client request and gain more insight into the roleMeet the Guidepoint Teams!Discuss your assessment with the Guidepoint teamsMeet the Department Head!Hiring Manager InterviewInterview Process OutcomeWho We Are: Team-oriented and collaborativeHard-working professionals who strive for excellenceBuilt-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clientsHands-on leadership to help you develop your career and provide opportunities for upward mobility within GuidepointGuidepoint is passionate about your career growth: Check out our Client Service Career Trajectory.What You Will Own:Work with Project Managers to develop strategies for satisfying each client project requestUtilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answeredIdentify the best leads and invite them to join our network to participate in consultations with our clientsScreen experts to determine their suitability for each specific client project and develop professional profiles to present to your clientsExperience You Will Bring:Bachelor’s degreePrevious internship/volunteering/extra-curricularsWork authorization requiredSkills You Will Bring:Desire to work in a sourcing/lead generation type of roleAbility to work in a fast-paced, results-oriented environmentExcellent time management and organizational skillsOutgoing personality with the ability to speak with people at all professional levelsIntellectual curiosity and desire to learnExcellent written and verbal communication skillsDemonstrated ability to work both individually and as part of a teamWhat We Offer:Offices within the heart of Dubai at the DIFCA progression plan for career growthPrivate medical insurance (including dental)Opportunities to participate in Guidepoint CSR programsFun team events, activities, and office-wide outingsStocked pantry and breakfast offeringsWFH flexibility on FridaysEasy access to metro and public transportNurturing, close-knit office environmentAbout Guidepoint:Guidepoint powers end-to-end research workflows for the world’s best research teams.Backed by a global network of more than 2 million experts and over 1,600 employees, Guidepoint delivers real-time access to expertise, primary research, and actionable knowledge that help organizations make informed decisions. Through consultations, surveys, events, proprietary content, and AI-enabled tools, we support every stage of the decision-making process—from developing hypotheses and gathering insights to validating assumptions and building conviction for critical decisions.At Guidepoint, our success relies on the diversity of our employees, experts, and clients, which enables us to foster meaningful connections and a broad range of perspectives. We are committed to creating an inclusive and welcoming environment where individuals of all backgrounds, identities, and experiences can contribute and succeed.
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