موظف خدمة عملاء Customer Service Executive (Air Export) بدوام كامل في دبي
التخصص
خدمة العملاء
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
دبي
وصف الوظيفة
Customer Service: Handle customer inquiries, concerns, and shipment-related requests professionally.Customer Communication: Communicate carrier updates, operational changes, and regulatory requirements effectively.End-to-End Coordination: Manage air export shipments from booking to final delivery, ensuring smooth operations.AWB Preparation: Prepare and execute Air Waybills (AWB) using the Calogi system accurately.Record Keeping: Maintain daily shipment records, customer details, and shipment statuses in system.Shipment Updates: Keep customers informed of shipment progress and promptly address their concerns.Airline Coordination: Liaise with airlines to monitor flight schedules and ensure timely shipment departures and arrivals.Customer Relationship Management: Build and maintain strong customer relationships through regular communication and quality service.
التعليقات
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