باريستا Barista/Senior Barista بدوام جزئي في أبوظبي
التخصص
المطاعم والضيافة
نوع الدوام
دوام جزئي
الخبرة
أي مستوى
الموقع
أبوظبي
وصف الوظيفة
Position OverviewThe Barista / Senior Barista is responsible for preparing and serving high-quality coffee, beverages, and food items while providing friendly, efficient, and professional customer service. The role ensures consistency in beverage preparation, product quality, cleanliness, and café standards. At Senior Barista level, the position also supports daily operations, guides junior team members, assists with training and inventory control, and helps maintain efficient workflow during busy service periods.Key ResponsibilitiesWelcome customers professionally and provide friendly, attentive, and efficient service throughout their visit.Prepare and serve espresso-based beverages, brewed coffee, specialty drinks, teas, smoothies, and other menu items according to established recipes and standards.Operate espresso machines, grinders, coffee brewers, blenders, refrigerators, and other café equipment safely and correctly.Grind and dose coffee beans appropriately and adjust grind size, extraction time, and other variables to maintain consistent coffee quality.Demonstrate knowledge of coffee origins, roast profiles, brewing methods, flavor characteristics, and basic coffee preparation techniques.Prepare beverages according to customer preferences, including customized orders, dietary requirements, and special requests.Maintain consistency in beverage taste, temperature, portion size, presentation, and overall product quality.Prepare and serve pastries, desserts, sandwiches, light meals, and other food items according to café procedures where applicable.Maintain a clean, organized, and hygienic bar, preparation area, service counter, equipment, and customer-facing environment.Follow food safety, hygiene, sanitation, allergen-control, and workplace safety procedures at all times.Monitor coffee beans, milk, syrups, ingredients, packaging, and other supplies and communicate replenishment requirements.Assist with receiving, checking, labeling, storing, and rotating ingredients and café supplies.Monitor product freshness and minimize unnecessary waste through proper stock rotation and preparation practices.Process customer orders accurately through POS systems and handle cash, card, and other approved payment methods.Follow company procedures relating to discounts, refunds, voids, promotions, and transaction reconciliation.Recommend beverages, seasonal products, pastries, and complementary items based on customer preferences.Support promotional campaigns, seasonal menus, beverage launches, tastings, and café events.Respond professionally to customer questions, feedback, and complaints and escalate complex issues when necessary.Clean and maintain espresso machines, grinders, brewing equipment, utensils, workstations, and other café equipment according to required schedules.Identify equipment malfunctions or product-quality issues and report them promptly to supervisors or management.Support opening and closing procedures, including preparation, cleaning, stock checks, cash procedures, and securing the café.Maintain a professional appearance and consistently represent the café's brand, service standards, and values.Work closely with kitchen, cashier, service, and management teams to maintain smooth daily operations.Assist with maintaining accurate inventory records and identifying shortages, excess usage, damaged products, or unusual consumption.Support menu preparation, beverage testing, quality checks, and implementation of new recipes when required.Senior Barista ResponsibilitiesSupport the Café Manager or Supervisor in coordinating daily bar operations and maintaining efficient workflow.Lead by example and maintain high standards of beverage quality, customer service, hygiene, and professionalism.Guide, coach, and support junior baristas and new employees in coffee preparation, recipes, equipment operation, service procedures, and café standards.Assist with assigning daily tasks and ensuring appropriate staff coverage during peak operating periods.Monitor beverage quality and ensure recipes, preparation methods, portion sizes, and presentation standards are consistently followed.Conduct or support team briefings regarding menu changes, promotions, customer requirements, operational priorities, and quality expectations.Assist with inventory counts, stock replenishment, waste monitoring, and proper storage of ingredients and supplies.Monitor workflow during busy periods and help allocate tasks to improve service speed and operational efficiency.Assist with identifying operational problems and recommend practical solutions to improve customer experience and product consistency.Support new staff training, onboarding, performance feedback, and continuous skills development.Assist management with customer complaints, service issues, equipment problems, and other operational escalations.Support coffee tastings, product evaluations, new beverage development, and quality-control activities.Ensure junior team members follow food safety, hygiene, cleaning, cash-handling, and operational procedures.RequirementsPrevious experience as a Barista, Senior Barista, Café Crew Member, or similar food and beverage role.Senior Barista candidates should have experience supporting café operations, training staff, or leading team members.Strong knowledge of espresso preparation, coffee brewing methods, grinders, extraction principles, milk steaming, and beverage recipes.Experience operating and maintaining commercial espresso machines and café equipment.Knowledge of specialty coffee, latte preparation, basic latte art, coffee tasting, and beverage presentation is an advantage.Strong customer service, communication, teamwork, and interpersonal skills.Ability to work efficiently in a fast-paced café environment while maintaining accuracy and consistent quality.Strong attention to detail and commitment to product standards.Knowledge of food safety, hygiene, sanitation, and allergen-control procedures.Familiarity with POS systems, cash handling, inventory procedures, and standard café operations.Good organizational skills with the ability to prioritize multiple tasks during busy service periods.Positive attitude, reliability, professionalism, and willingness to learn new products and techniques.Ability to work independently while contributing effectively to a team environment.Strong leadership and coaching abilities for Senior Barista responsibilities.Barista certifications, specialty coffee training, food safety certification, or hospitality qualifications are an advantage.Flexibility to work shifts, weekends, public holidays, and peak operating hours when required.
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