موظف توصيل VP Delivery and Operations بدوام كامل في دبي
التخصص
النقل والتوصيل
نوع الدوام
دوام كامل
الخبرة
أي مستوى
الموقع
دبي
وصف الوظيفة
Department: Service DeliveryEmployment Type: Permanent - Full TimeLocation: Dubai, UAEDescriptionAt Veovo we drive airport performance. Our Airport Operations, Revenue Management and Passenger Flow solutions help airports handle more aircraft and more passengers, with fewer delays and shorter queues. Some of the world’s largest airports rely on us, and our modern, cloud-first SaaS platforms help them “go brilliantly”.As VP of Delivery and Operations, you’ll lead and grow Veovo’s delivery and service operations: everything involved in delivering and running our products for customers, plus the tools, capabilities and governance we need to keep growing. You’ll sit on our senior leadership team and help shape and execute Veovo’s strategy and operating model.You’ll hold the delivery and service P&L. You’ll make sure we have the capacity to meet demand and keep our methods and tooling ahead of the curve. You’ll lead a global matrix team that includes Regional Heads of Delivery, Service and Cloud Operations, technical consultants and our Delivery Factory. You’ll work closely with our Regional GMs, backing bids and leading senior customer engagements, and you’ll support M&A integration as we grow.Key ResponsibilitiesOwn global delivery and service operations, making sure we deliver successfully, profitably and to the standard our customers expectHold the delivery and service P&L, including forecasting revenue and costs and managing spend across people, cloud and third partiesLead a global matrix team that includes Regional Heads of Delivery, Service and Cloud Operations, technical consultants and our Delivery FactoryMake sure we have the capacity, tools, methods and governance to meet demand and keep growingPartner with our Regional GMs to win business, backing bids and tenders with expert people and adviceLead senior customer engagements and escalations, building long-term, transparent, outcome-focused partnershipsRecruit, develop and motivate great people, and set clear standards for performanceSupport M&A execution and integration, and help shape Veovo’s strategy and operating modelSkills, Knowledge & ExpertiseSenior leadership of technology delivery and service management in a mission-critical domain, ideally airports or aviationExperience running SaaS operations at scaleAccountability for a multi-million-dollar P&L, with strong commercial and financial acumenA track record of leading global teams of 50+ across time zones and cultures, both office-based and remoteCredibility with senior customers at C-level and director level, across the full lifecycle from winning work to delivering and supporting itStrategic thinking, with sound judgement and the confidence to make decisionsHigh emotional intelligence and the ability to handle difficult conversations calmly and directlyA technical or engineering degree, or equivalent experienceJob BenefitsCompetitive salary Private medical insurance Pension contributionsFurther education support Flexible working arrangementsRewards for length of serviceA wide variety of learning and development programmes and opportunities
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